• A Helping Hand from Telecare Response
    • December 4, 2020

    A Helping Hand from Telecare Response

    Janet Forsyth & Lisa Dunn (and a member of the public) have been commended for their actions of helping a woman in need whilst attending their callouts one the weekend. Janet Forsyth & Lisa Dunn have gone beyond their duty on Sunday morning, as whilst on the way to an alarm/response the staff noticed a

  • Day Service Reopening
    • December 3, 2020

    Day Service Reopening

    We are delighted to announce the reopening of both Washington and Fulwell Day Services on Monday 7th December 2020 for the identified customers accessing the services prior to the recent closure. Our reopening plans and risk assessments have been agreed with colleagues in the Council, Public Health and Adult Social Care (ASC) and the reduced

  • Suicide Prevention
    • December 2, 2020

    Suicide Prevention

    Staff at Sunderland Care and Support have played a vital role in the support they’ve provided during encounters with people in desperate situations where there is a risk of suicide. Recently there was a situation which was skilfully handled by members of Telecare Response. On Thursday 5th, whilst travelling after attending a visit, Jacky King