• May 12, 2026

    Telecare Alarm Service – Essential Planned Maintenance

    We will be carrying out essential planned maintenance on our telecare system from 15 May to 19 May to help ensure the service continues to operate reliably. We do not expect any interruption to the service. Please continue to use your telecare equipment as normal. During this period, calls may take a little longer to

    • January 8, 2026

    Telecare Alarms

    Due to planned maintenance of our IT systems, there may be a delay in answering your Telecare Alarm. Please be assured we will answer your call but it may take longer to connect. If you have a medical emergency please call 999

    • April 24, 2024

    Temporary Office Closure – Independent Living Centre, Leechmere

    Due to planned maintenance at the Independent Living Centre, Leechmere, the building will be closed to visitors on Monday 29th April 2024 and Thursday 2nd May 2024. Contact can still be made by telephone on 0191 561 4443 or email at info@sunderlandcareandsupport.co.uk .