Assistive Technology Team

How We Can Help:

The Assistive Technology Team works with families to find digital solutions to everyday problems for people living with a range of issues as a result of disability and old age.

The team work with a range of equipment including telecare, telehealth and home assistant devices to help people stay safe, connected and independent at home for longer.

Devices are programmed to create alerts in a range of situations, including if someone has fallen or needs reminders to eat, drink or take medication. Families might choose to monitor the alerts themselves or be supported by Sunderland Care and Support’s Telecare Response service who offer a 24/7 service 365 days a year.

The team works closely with Occupational Therapists, Social Workers, and Community Nurses and can also provide advice on how to make use of some of the technology customers might already have in their own homes.

The team also provides ongoing technical support following an installation if needed.

Different Ways To Get In Touch:

Our lines are open Monday – Friday 8.30am – 4.45pm.

Call us on 0191 520 5552 to see if the team can provide a solution to meet your needs.

Call us on 0191 561 6666 to request technical support if you are experiencing a problem with your equipment.

Case Studies

Case Study 1

Echo Dot for Contact


Case Study 2

AT for Home Monitoring


Need help with anything else?

Visit our contact page to speak to the correct team or submit your enquiry online.