The Home Improvement Agency provides support to help people on low incomes make sure that their home meets the Decent Homes Standard.
What assistance is available?
- Provide advice about the repairs your home needs
- Share our accredited contractors list to help you find trusted contractors
- Assistance to connect with local credit unions and charities who might be able to provide funding
- Information about government energy-efficiency schemes
- Loans to fund repair work
How am I eligible for a Housing Assistance Loan?
To be eligible for a Housing Assistance Loan you should:
- Own your own home
- Have lived in your own home for at least a year
- Live in a property that falls below the Decent Homes Standard
- Be unable to afford to carry out the work and have no savings
- Be unable to obtain funding through high-street lenders
If I am eligible, how long will I wait to be provided with a loan?
- The Home Improvement Agency is allocated funding by Sunderland City Council when it becomes available
- There is a waiting list for this support. If you are eligible for funding, the Home Improvement Agency will inform you when the loan can be paid
How can I access Housing Assistance?
- Contact us between 8.30am and 5.15pm, Monday to Thursday and 8.30am and 4.45pm on a Friday, on 0191 566 1451 to discuss your situation
- Email [email protected] to request an information pack
